Communication Breakdown
What are the biggest factors in Communication Breakdowns?
Thu, March 5, 2009 @ 12:30 pm - 01:30 pm
Communication Breakdown Video & Discussion (open to all employees)
Please RSVP to training@andrews.edu.
***Lunch will be provided***
(Limit to 25 attendees)
When: March 5, 12:30 p.m.-1:30 p.m.
Where: Whirlpool Room, Chan Shun
Further Information:
Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their communication skills.
GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.
Key Learning Points
- Believing there is one reality
- Choosing the wrong method
- Responding defensively
- Failing to share information
- Failing to be direct
- Breaching confidentiality
- Failing to listen
